Your fulfillment warehousing delivery customer experience just got better.
Zenith Global Exp. seamlessly integrates with your sales channels, providing a hassle-free shipping and fulfillment experience. Big & Small brands alike, we support your growth
…and many more!
Our network of fulfillment centers are strategically located on both coasts to ensure the quickest turnaround at reduced cost. We’ll split and manage your inventory across our fulfillment centers and select the location that maximizes efficiency and affordability.
6M+
orders processed in our fulfillment centers in the last 12 months
103K+
different FMCG products in our world-class fulfillment centers, which are fully secured and monitored
99.9%
of orders are received and shipped the same day for swift delivery that consumers expect
99.9%
accuracy rate, meaning more happy customers receiving their orders on time
With Zenith Global Exp.’ inventory portal, you get dynamic all-in-one access to manage your inventory. Track inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more. Zenith Global Exp.’ inventory system will allow complete transparency and control of your inventory.
The core of Zenith Global Exp.’ custom integration software is our order management portal. Our integration system syncs with your sales channels to automate the entire order fulfillment process, from customer purchase to delivery and even returns. Track the status of each order throughout its journey and simplify returns with our dedicated customer service specialists.
Zenith Global Exp.’ shipping management system doesn’t end with discounted shipping rates. Our software calculates real-time shipping quotes and generates transparent shipping and tracking reports to ultimately streamline the entire shipping process.
Our comprehensive integration portal provides complete and transparent control over managing the warehouse fulfillment services that benefit your business. We manage and track your inventory, fulfill, and ship your orders so you can focus on marketability and scalability.
In-(Ware)house Account ManagementYour dedicated account manager is located in our warehouses and they can physically reach your product in seconds. We take pride in having industry leading account management and customer support. You'll find the account manager will soon become a key member of your team.
Is there really "no contract"?
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.
What is the Monthly Maintenance Fee?
We have a monthly maintenance fee that covers premium personal account management and one software connection. This is separate from any storage fees.
What are batches?
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders.
A batch is a unique set of orders that have exactly the same combination of items in them.
In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.
Can you handle fragile products? Does it cost extra?
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.
Can I provide my own custom packaging?
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.
Do you offer storage insurance?
When you store your inventory with us, you have two options to insure your product:
- You add our location to your insurance policy
- You choose to waive inventory insurance
Do you offer gift messages and how much does it cost?
Yes! Zenith Global Exp. has gift message options that allow you to easily include messages and bestow “gift status” to any order.Here are the 3 options to choose from:
- Include gift message on the Packing Slip. (Free)
- Include gift message on a blank 4×6 card provided by Zenith Global Exp. ($1)
- Include gift message on a custom 4×6 card, provided by you. ($0.80 + insert pick fee)
- *Gift messaging needs to be supported by your shopping cart.
What qualifies as a "special project?"
A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your customer service rep, so they can define the scope and provide a custom quote for the project prior to execution.
Transparent
pricing.
Transparent pricing. Simple pricing based on volume of orders. No hidden fees.
